LinkTech has created tailored solutions for its clients over the years and can now bring that technique and solutions to your business. Our options range from customer service to sales and marketing. Please call today to see how we can help you business succeed.
Our Product Fulfillment solutions allow you to rest assured that your customers will receive the website, hosting and search engine optimization they have ordered in a timely manner.
In the last five years, social media has completely transformed the way we interact and connect online. Currently, nearly 67% of U.S. internet users belong to a social network.
At LinkTech, we understand that every time a representative from your business interacts with a customer, there is an opportunity to strengthen this valuable relationship. With over eight years of experience in inbound and outbound client support services, we have provided the best possible solutions for exceptional customer care in a broad range and size of industries and businesses.
Customer Relationship Management (CRM) is a strategic process that utilizes technology to manage and report on businesses’ interactions with customers, clients, and leads. The CRM software gathers data from all sources of communication to give a streamlined, yet comprehensive view of each potential and existing customer.
At LinkTech, we understand that dependable and accurate billing is fundamental to your company’s success. We utilize the most powerful billing solutions available on the market today to increase your company’s efficiency and bottom-line.
Intense competition and changing markets are forcing companies to rethink their sales and marketing strategies in order to advance and grow. Outsourcing your sales needs has become a compelling way to lower operating costs and improve productivity while staying ahead of your competitors.
Outsourcing technology and software development is an easy and effective way to save money while increasing productivity. When working with LinkTech, you have access to the technology used at large, state of the art call centers, but without the associated costs.
For any size business, outsourcing your telecommunications technologies is an excellent way to reduce costs, increase profits, and enhance customer satisfaction throughout the customer lifecycle. Telephony technology is rapidly evolving, making it challenging and expensive for businesses to keep up with the latest advancements.
When considering the significant amount of growth LinkTech has seen over the last few years, our track record speaks for itself when it comes to lead generation. Our sources for leads are prequalified and produce results. We can provide you with relevant leads to clients who are in need of and shopping for the services that you provide.
A company’s success can largely be attributed to effective leadership at every level of management. In this changing economic environment, the ability for a company’s leaders to quickly adapt to the market’s shifts and make savvy decisions, all while simultaneously guiding and motivating employees, determines whether a business will thrive or flounder.
Research and Development
At LinkTech we can research your product or service from the people who are most likely to purchase through our market research to how your customer feels about it after a customer service experience. We have created custom reporting, research and even modified our solutions to fit your needs.